FAQ

Made by Chicagoans, for Chicagoans.

WINDY CITEES FAQs

Is there an actual Windy Citees store I can visit?

Sadly at this time we are not accepting local pickup. All packages shipped via USPS.

Are these screen printed, heat pressed, or digitally printed tshirts?

Unless we are customizing shirt backs with heat pressed names/numbers - the only age proven technique for long lasting shirts is screen printing - which we love to do.

How do I know what size shirt to buy?

Shirts are not tight, but a bit more form fitting for increased comfort. If you are on the fence, we recommend going up a size.

Do you offer other shirt sizes?

Yes, we can custom-make any order but ask for 5-7 days for custom production. If you would like a larger or smaller shirt that is not listed here, please contact us.

How should I wash my T-shirt?

It is best to wash your Custom Chicago T-shirts inside out with cold water and like colors. Do not Bleach. Hang drying is recommended by not required, tumble low.

Do I need PayPal to purchase a shirt?

No, you are not required to have a PayPal account to purchase from this store.  However, if you do decide to use your PayPal account, please make sure your address information is updated. If it’s not updated, we will send your shirt to the wrong place and that will not be good for anybody!

Is this store secure?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

What is your Return/Exchange Policy?

With the state of the world currently, all sales are final. No refunds or exchanges will be allowed due to the risk of exposure to the Covid19.